Items where Author is "Ridwan Kurnia, NPM. 1862001078"

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Thesis

Ridwan Kurnia, NPM. 1862001078 (2020) EFEKTIVITAS IMPLEMENTASI KEBIJAKAN TENTANG CITIZEN RELATION MANAGEMENT (CRM) DALAM MEMBERIKAN PELAYANAN PUBLIK DI KECAMATAN SETIABUDI KOTA ADMINISTRASI JAKARTA SELATAN. Masters thesis, Politeknik STIA LAN Jakarta.

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